Contact Us
Question Answer
I get an error message that my information does not match the information on file when creating my account.

When logging in, have your Emergency First Response Instructor card handy. Use the information fro this card to set up your account.

If the problem persists, contact your Emergency First Response Office for further help.

I'm a PADI Member with current Emergency First Response professional credentials and cannot log in.

Do not login from the interface located at http://www.emergencyfirstresponse.com/pros.

Instead, log into the PADI Pros area and click on the Emergency First Response link in the menu.

I've lost my username and password.

Use the lookup page to retrieve this information. Note: this information will be emailed the address you have on file at your Emergency First Response Office.

If your email information is incorrect, contact your Emergency First Response Office to change it.

I recieve an error message that my credentials are not current. Contact the nearest Emergency First Response Office to find out what you need to regain your Instructor credentials.